Provision of Office Cleaning Services for a Period of Thirty-Six (36) Months
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REQUEST FOR QUOTATIONS
The Namibia Revenue Agency is a State-Owned Enterprise (SOE) Established in Terms of Namibia Revenue Agency Act 12 of 2017 and Came into Operation on 7 April 2021.
DESCRIPTION: Provision of Office Cleaning Services for Upper Retail and New Customs and Excise Offices for a Period of Thirty-Six (36) Months
REFERENCE NUMBER: NCS/RFQ/NAMRA/01-01/2026
COMPULSORY SITE VISIT:
DATE: Friday, 05 June 2026 @ 11H00.00 AM, Namibian Time
Lot 2: New Customs & Excise Office Space) – Ester Haimbili @ 0813156518
DATE: Friday, 05 June 2026 @ 15H00 PM, Namibian time
Lot 1: Upper Retail Office Space, Town Square – Ester Haimbili @ 0813156518
ESTIMATED PROJECT VALUE: Approximately N$1.2 million – N$4 million over 36 months (estimate only)
KEY ITEMS / WORKS / SERVICES REQUIRED:
Provision of office cleaning services for NamRA offices
Daily cleaning of offices, kitchens, boardrooms, toilets and reception areas
Supply of all cleaning materials, chemicals and consumables
Deep cleaning of carpets, chairs and sofas
Window cleaning, waste removal and hygiene services
Provision of supervisors and trained cleaning staff
IMPORTANT QUANTITIES OR SCOPE:
Contract period is 36 months
Lot 1: Upper Retail Office Space approximately 844sqm requiring 3 cleaners
Lot 2: New Customs & Excise Office approximately 5959sqm requiring 7 cleaners
No bidder will be awarded more than one lot
Cleaning services required Monday to Friday from 07h00 to 16h00
Bidder must supply all cleaning equipment, PPE, chemicals and consumables
Toilets must be cleaned twice daily with strict replenishment requirements
Compulsory site visits required for all lots bid for
MANDATORY REQUIREMENTS:
Compulsory site visit attendance and signed attendance register
Certified company registration documents and shareholder IDs
Valid Good Standing Tax Certificate
Valid Good Standing Social Security Certificate
Completed NamRA pricing schedule compulsory
Valid Fitness Certificate from City of Windhoek required
Company Shareholding Form compulsory
NAMPOL Code of Conduct certificates for all proposed cleaners compulsory
SME certificate if applicable
TECHNICAL OR EXPERIENCE REQUIREMENTS:
Minimum 70/100 technical score required to qualify for financial evaluation
Proof of previous cleaning service contracts and reference letters required
Supervisor must have minimum Grade 12 and corporate cleaning supervision experience
General cleaners require minimum Grade 9 and prior cleaning experience
Detailed methodology, cleaning program and contingency plan compulsory
SHEQ policy and SHEQ officer qualifications compulsory
Proof of cleaning equipment and logistics capability required
Training records for cleaning staff and supervisors required
BIDDER SUITABILITY: Suitable for established office cleaning companies, facilities management firms and professional hygiene service providers with trained staff, equipment and compliance capability.
AI QUICK ASSESSMENT: Compliance-heavy cleaning services tender with relatively high administrative and technical requirements for an RFQ. Strong advantage for established cleaning companies already operating in Windhoek with experienced supervisors, compliant SHEQ systems and trained staff. Smaller informal cleaning businesses may struggle due to strict documentation, police clearances, staffing and technical scoring requirements. Competition likely high among established facilities management companies.
Disclaimer: The information above, including estimated project value and requirements, is AI-generated for guidance purposes only and may contain errors or omissions. Unified Tender Solutions will not be held liable for any inaccuracies. Bidders are advised to inspect the official bidding documents before making any decision.
More Information
Contact Person for Administrative Enquiries
NamRA PMU | E-mail: procurementclarification@namra.org.na
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